If you wish, we can provide you with a fully itemised, written estimate before any work is carried out and we will always seek your approval before we do any additional work on your vehicle.

Our technicians have the skills required to complete your job on your car in a professional manner.

We choose to fit parts of equivalent quality to those originally fitted by the manufacturer of your vehicle. That is why we fit Unipart parts wherever we can.

We offer a personal, nation-wide 12 month/12000 mile parts and labour guarantee* on all work involving the replacement of the parts.

Our objective is always to complete the work on your vehicle on time. If - for whatever reason - your car is not going to be ready as promised, we will make every effort to contact you in good time.

At the end of each job we will give you a report on:-

What we have done.

Any work identified during that job which need to be undertaken immediately but may soon be required.

We will record all the servicing completed on your vehicle in your service record book or Unipart Car Care Record Book. This may enhance the resale value of your vehicle by demonstrating that you have had it regularly maintained by a quality garage.

A qualified member of my staff or I promise to be available to answer quickly and courteously any questions or problems you may have.

In the unlikely event of us being unable to resolve a problem to your satisfaction, we offer the free services of - and will abide by the decisions made by - an independent arbitration service.

* In the unlikely event of a replaced part failing due to incorrect fitment or the part itself being faulty, we offer the added reassurance of free parts and labour for replacement within 12 months or 12000 miles commencing from the date of original fitment, whichever is earlier. This can be carried out either by us or any participating Unipart Car Care Centre throughout the UK, each of which has agreed to offer the same guarantee. Your statutory rights are not affected. Call Unipart on 0800 202020 for details of your nearest participating Unipart Car Care Centre.